Alex Duo

Of course - please contact your dealer in Switzerland directly to place your order.

No specific specialist skills are required for assembly. A detailed assembly manual is supplied with our products. You can download the assembly manual in advance from our website.

Safety advice for each product can be found on the opening pages of the assembly manual.

Basically: 
Keep all small parts or packaging materials supplied away from small children during assembly. Some components have sharp edges or protrude. This should be borne in mind when assembling the product and during daily use. Gloves are included and can be used if necessary.  

Note that relatively high temperatures may develop in the garden shed (heat generation similar to that in a car). Find out the storage conditions for the products stored in the garden shed from the respective manufacturers.    

BikeLift: 
The aluminium rail must be examined before use to check that it is dry.  
Other people should also be prevented from standing in the danger area when you are using it. Children may only use the BikeLift under adult supervision.

Biohort products need very little care due to the high-quality materials used and careful workmanship. Simply lubricate the lock and hinges every year and regularly clean the StoreMax sliding rails or treat them with silicone spray. In the event of soiling due to weather and environmental conditions, clean using just water and the Biohort CleanLine Universal Cleaner. A high-pressure cleaner can also be used (maintain a distance of at least 10 cm between the lance and the lacquer. Do not use a steam cleaner. Max. pressure approximately 80 bar). To preserve the lacquer surface, we recommend Biohort CleanLine Preservation, which provides the lacquer surface with optimum protection against weather and environmental conditions. 

The gutter should be cleaned several times a year, to ensure optimum drainage. If the gutter is blocked, it may overflow. No liability can be accepted for any resultant damage.  

IMPORTANT: Sea air/ambient air containing salt water and/or salt, aggressive and abrasive cleaning agents, road salt, fertilisers, fresh concrete, screed materials and other chemical substances (never store this type of product in the open) can attack the lacquer and zinc surface, thereby leading to corrosion. Warranty claims are no longer valid in such cases. 

During the winter, it can generally be assumed that the temperature inside the product will equate to the outside temperature as there is no insulation.

Biohort products can heat up on exposure to prolonged sunlight in the same way as cars. Regular ventilation is required in this respect in order to regulate the temperature.

Biohort products do not emit any sounds on exposure to cold and heat as the steel plate has a very low material expansion coefficient (considerably lower than aluminium, plastic or concrete, etc.).

Biohort colours do not correspond to any RAL number but some of them share similar features to RAL numbers. We recommend that you view the original colour samples at our dealers. If you wish, you can also request a colour sample chart from Biohort.

From the time the power is supplied during the initial commissioning, there is a 10-second time window to pair the remote control with the control unit . During this time, the remote control must be pressed for 3 seconds. If the pairing does not work, the control unit must be disconnected from the power supply for 1 minute. Then the above instructions shall be repeated.

To re-establish the connection between the remote control and the control unit, the power supply must be disconnected. The power supply may then be reconnected after approximately 1 minute. From this point on, there is a 10 second window to pair the remote control. To do so, press and hold the remote control for 3 seconds during these 10 seconds. If the pairing does not work, unplug the control unit again for 1 minute and repeat the above instructions.

We strongly advise against the cutting or shortening of the LED strip, as this would result in a loss of protection against moisture.

The Sun Screen consists of a polyester/PVC (30/70%) fabric with 5% openness and a thickness of 0.57 mm.

It is not intended for the Pergola to be mounted directly next to a house wall. It may be placed next to it, but all 4 uprights must be attached to the foundation. Please note that all of the uprights are designed with rainwater drainage.

No, the electric drive can only be mounted on the drive support on the left (when standing in front of the Pergola). The drive support can be installed at the rear or front.